FAQ

Are solid wood floors expensive?

Yes and no. It depends on the species of wood. There are cost-effective solid hardwood floors but generally speaking they are more expensive than engineered hardwood floors. This said, although the initial investment may be steep, the return is life-long and therefore makes it an excellent investment.

What’s the difference between solid and engineered hardwood flooring?

Solid hardwood is an actual cut of wood that has been dried and treated. It works better in moist climates such as British Columbia.

Engineered hardwood is made of different layers, then cut and cross-laid to keep the product more stable. This makes it ideal for climates with less humidity, such as Alberta. It is more versatile than solid hardwood as it is suitable for damp and dry applications.

What is the difference between hardwood and laminate flooring?

Hardwood is real wood cut from the tree which is then dried and treated and made into a flooring product. Laminate is made from sawdust that is glued together and then has a finish printed on it to mimic the look of hardwood (it is also more cost-effective than hardwood).

Can engineered hardwood flooring be refinished?

It depends on the thickness of the veneer, the species of the wood and the quality of the product.

A quality engineered floor will last as long, and perform as well, as a solid wood floor. The thicker the veneer, the more times you can refinish it.

How do I choose the right carpet for my room?

It depends on the level of comfort you want to achieve and how long you want it to last.

Why does my carpet have spots that have changed colour?

The main factor is sunlight though wear patterns are also a factor. High traffic areas lose their colour over time as opposed to non-traffic areas.

Is carpet padding necessary?

Yes! It is important for extending the life of the carpet. If put directly on wood or concrete its life will be shortened because the backing will break down faster. Once that happens the fibres become loose and the carpet starts disintegrating.

The right carpet padding also provides insulation and reduces sound within the room.

Is an underlayment required?

It is highly recommended since it will help smooth out an uneven subfloor and cushion boards to reduce noise and premature wear.

Does board thickness matter when choosing laminate flooring?

It depends. The thing that matters most is its AC rating. Laminate has an AC rating from 1 to 5—the higher the rating the more durable it is. Thicker boards help prevent bends in the floor, reduce slapping and also help reduce noise.

Can a damaged laminate floor be repaired?

Minor nicks or scratches can be addressed with a color matched touch-up kit. If the damaged area is larger, you can replace the individual boards or remove a larger section of the affected floor and install new boards.

Where can vinyl flooring be installed?

Vinyl flooring can be installed in any room in the house. Since it is 100% water resistance, it is ideal for kitchens, bathrooms, playrooms and basements.

Does vinyl only come in large sheets?

No. It also comes in plank and tile format and ranges from 2mm glue down to an 8.5mm lock together with cork or foam underlaying attached.

Do I need to fix cracked grout?

Yes. If not fixed, it keeps cracking and eventually falls out.

Should I seal my natural stone floor?

Definitely. All high traffic areas should be resealed every six months to a year.

What is the difference between glazed and full-body tiles?

Glaze is just a top coating while a full-body tile has colour all the way through.